This Holiday Package Cancellation Policy outlines the terms and conditions governing the cancellation of travel packages and tour bookings. All customers must review and understand these Tour Cancellation Terms before confirming their reservation.
All holiday package bookings are subject to this cancellation policy. Cancellation charges apply based on the timing of the cancellation request, the type of services included, and the terms stipulated by third-party service providers. To initiate a cancellation, customers must submit a written request via email, including their booking reference number, passenger details, and travel dates. Cancellation requests are processed within 24 business hours, with the effective date determined by when the written request is received.
Travel Package Cancellation Charges are calculated based on the time between the cancellation request and the scheduled departure date.
The No Show Policy for Packages applies when a customer fails to commence their travel package on the scheduled departure date without prior cancellation notification. A "no show" occurs when a customer fails to appear for departure, does not board scheduled flights, does not check in to accommodation, or misses tour commencement time without advance notice.
In cases of force majeure, including natural disasters, pandemics, war, or government restrictions, standard policies may be modified. Customers may receive full or partial refunds based on recoverable costs or travel credits instead of cash refunds.
When passengers are removed from group bookings, per-person cancellation charges apply. Remaining passengers may face price adjustments. Modification fees apply per change, per person, and must be requested at least 30 days before departure.
To process refunds, customers must provide original booking confirmation, valid government-issued identification, payment verification, and a completed refund request form.
Customers are strongly encouraged to purchase comprehensive travel insurance to protect against unforeseen circumstances. Travel insurance may provide coverage for cancellations that would incur penalties under this policy. The company's cancellation policy operates independently of any insurance coverage purchased.
For more information, email us at packages@affluenceholidays.in
Group bookings of 10+ passengers are governed by specialized Tour Cancellation Terms with non-refundable initial deposits. Reduction in group size may trigger price adjustments for all participants.
Package components are often provided by third-party suppliers who may impose their own cancellation policies. Customers should request detailed supplier terms at booking. The company acts as an intermediary and is not liable for third-party cancellation policies.
Customers must ensure all information is accurate at booking, verify travel dates and destinations, review cancellation terms before confirming, and maintain valid travel documents. Failure to meet requirements may result in no show classification.
The company may update or change this policy at any time without prior notice. Changes will be published on the website and will not apply retroactively to existing bookings.
By completing a booking, customers acknowledge they have read this Affluence Holiday Package Cancellation Policy, accepted the Tour Cancellation Terms, understood the Travel Package Cancellation Charges, and acknowledged the No Show Policy for Packages.
Important Advisory : Customers are strongly advised to purchase travel insurance and understand all cancellation implications before confirming reservations.
This Holiday Package Cancellation Policy serves as the governing document for all cancellation-related matters. For specific questions regarding your booking, please contact our customer service team.